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Events play a significant role in our lives, whether they are corporate conferences, music festivals, exhibitions, dinner events or social gatherings. Behind the scenes, a complicated network of planning, organization, and administration takes place to ensure the success and memorability of these events. However, there are a multitude of complex and pressing challenges that hinder an event organizer’s ability to efficiently manage the event. Especially comes to event attendance control and crowd management. Event organizers often encounter unpleasant issues with attendance and attendee check-in processes. These challenges will result in inefficiencies, long wait times, attendee dissatisfaction, and difficulties in accurate data collection. This can be seen as a problematic matter for event organizers to ensure the overall enjoyment of the event they are organizing.
The reasons are clear, in the present digital environment, event organizers must transform or adopt innovative tools and technology to assist them in making sure the event planning process becomes more fluent and creates exceptional experiences. Hence, event management software has revolutionized the way events are introduced, conceptualized, organized, and executed. It offers a comprehensive set of digital solutions aimed at increasing productivity, enhancing attendee engagement, and improving event efficiency.
We are excited to introduce our event management software – The Blue Lobby. Designed with a user-friendly interface and comprehensive features, it is specifically tailored to enhance event setup efficiency, making the event planning process a breeze.
With our extensive experience in successfully managing over 600 events, we understand the challenges that event agencies face, and we are confident that The Blue Lobby can help to resolve the concern they are having in terms of managing the event attendee’s data. We will also explore how it can assist with tasks such as event registration, invitation, and attendance management. Additionally, we will discuss how event management software enables event organizers to create convenient and immersive experiences.
Event registration forms are a critical component of event management software as they facilitate the collection of necessary information from attendees in a structured and efficient manner. The Blue Lobby provides a comprehensive solution that empowers organizers to design and customize registration forms to suit the unique requirements of their events.
With our user-friendly form builders and a wide range of field options, event organizers can easily create registration forms that align with their specific needs. Whether it is capturing attendee details like name and contact information or gathering more specific information such as dietary preferences, session preferences, or special requirements, our software enables organizers to tailor their forms accordingly.
By offering a variety of field options, including text fields, dropdown menus, uploading files, and a Yes/No button, our software ensures that attendees can provide their information quickly and accurately. This smooth approach significantly speeds up the registration process, reducing the time and effort required from both attendees and organizers.
In addition to designing customized registration forms, our event software also facilitates the seamless upload of attendee data. Organizers can easily import attendance data into the system, eliminating the need for manual data entry and reducing the risk of errors. This feature saves valuable time and ensures that attendee information is accurately recorded within the software, enabling organizers to access and manage the data efficiently.
By integrating effective registration form capabilities and data import functionality, our event management software simplifies the registration process, enhances the attendee experience, and improves overall event management. By filling up the registration form online, their data will automatically submit and store in the software database. Organizers can effortlessly collect all the essential details from attendees, ensuring that they have the necessary information to plan and execute a successful event.
Furthermore, the availability of customizable registration forms allows organizers to create a branded and personalized experience for attendees. The forms can be designed to reflect the event’s theme, attractively incorporate logos, and visuals, and align with the overall event branding, enhancing the professional image of the event. For example, our software enables the feature for organizers to apply online form banners that relate to the event key visual itself.
The Blue Lobby offers the valuable capability of centralized response collecting, ensuring that all attendee replies, including registration information and survey results, are gathered, and stored in a single, organized database. This centralized solution significantly simplifies the process of recording registrations and managing attendance data, providing event organizers with a comprehensive view of attendee information.
By utilizing our event management system, event organizers can effortlessly collect and store registration information, including attendee names, contact details, preferences, and any additional data required for event planning and management. The software acts as a central repository, making it convenient to access and manage attendee data whenever needed. This centralized approach eases up administrative tasks and eliminates the need to sift through multiple sources to gather attendee information. For instance, The Blue Lobby provides a backend admin portal to view the dashboard that consists of the number of registrants and the info they signed up for.
Our event management system will generate unique QR codes for each attendee once registered. These QR codes serve as digital tickets or entry passes, containing all the necessary information for the attendee’s registration. Attendees receive their personalized QR codes through communication channels such as WhatsApp or email, making it convenient for them to access and present their event credentials.
Furthermore, our event management system offers various tools and capabilities to reach out to attendees in their preferred manner. For instance, organizers can utilize popular communication channels such as WhatsApp and email to engage with attendees effectively. The software integrates with these platforms, enabling seamless communication and ensuring that attendees receive event-related updates and reminders through their preferred channels.
Customizable email banners are another valuable feature of our event management system. Organizers can design visually appealing and attention-grabbing confirmation emails that align with the branding of their event. By incorporating visual elements that suit the event’s key visual including event details and logos. Additionally, organizers can create professional and engaging email communications that captivate recipients and reinforce the event’s identity.
Moreover, our event management system supports variable message content, enabling organizers to personalize their contact with attendees. Through this feature, organizers can tailor their communications to individual attendees, ensuring that they receive relevant and interesting event information. Personalization enhances attendee engagement and makes them feel valued, increasing their overall satisfaction with the event experience.
Another exceptional feature of The Blue Lobby, event management software is the lightning-fast QR check-in functionality. Our platform provides attendees with a convenient scan-and-go option, enabling them to present their personalized QR codes that received from their preferred communication channels for seamless and efficient access to the event. This feature revolutionizes the check-in process, enhancing speed and convenience for both attendees and event organizers.
With our event software, multiple check-in solutions are supported, offering flexibility and catering to different needs. Event crew can use their smartphones to scan the attendee’s QR codes at designated check-in points, eliminating the need for printed tickets or manual verification. The software also integrates with smartphone scanning, making the check-in process hassle-free and reducing wait times.
In addition to smartphone scanning, our event software also supports the use of specialized scanners. Such as hand-held scanners and automated scan boxes. Event organizers can employ dedicated QR code scanners that are designed for efficient and reliable check-ins. These scanners can quickly read and process QR codes, ensuring a smooth and swift check-in experience even during high-traffic periods.
From an event organizer’s perspective, the QR check-in functionality makes operations easier and provides real-time attendance tracking. The software captures and records check-in data instantly, allowing organizers to monitor attendance numbers and make informed decisions regarding event logistics and resources. This data can also be used for post-event analysis and reporting, offering valuable insights for future event planning.
The fundamental objective of The Blue Lobby is to provide attendees with an interesting and personalized experience. Our event management system goes beyond attendee registration and check-in. It includes floor plan management and the display of the agenda. Our event software includes tools for viewing such as seating arrangement and display of agenda that allow you to establish ideal seating configurations depending on attendee preferences or event needs.
With the floor plan management function of our event management system, event organizers can create and maintain the layout of their event venue. They can upload images of floor plans or seating plans into the system, allowing attendees to easily check their assigned seats.
Event organizers can arrange booths, seating arrangements, and other elements to ensure optimal space utilization. Attendees can navigate the venue and identify specific booths or areas of interest using the interactive floor map via the web portal using their mobile phones. This feature increases attendee engagement and provides a cohesive event experience.
The event itinerary organization function of our event management system allows organizers to create and manage a precise schedule for the event. They can plan event sessions and list out the activities for each time slot, uploading the itinerary as an image to the event management software. Hence, all the attendees can view the event schedule, also known as the event agenda through their mobile web portal with an internet connection, enabling them to plan their time and avoid missing any important sessions.
The Blue Lobby provides a dynamic digital lucky draw module that adds excitement and engagement to events. This module allows event organizers to set up and conduct digital lucky draws, providing attendees with an interactive and thrilling experience.
With the digital lucky draw module, organizers can effortlessly randomize the selection of winners. The system ensures fairness and transparency by using algorithms to randomly choose lucky winners from the pool of participants. This eliminates any biases or potential manipulation, ensuring a fair chance for all attendees.
One notable feature of the digital lucky draw module is the eye-catching visual background provided. Organizers can select and provide visually appealing backgrounds that enhance the thrill and suspense of the lucky draw process. These backgrounds add a touch of excitement and captivate attendees’ attention, elevating the overall experience and creating a memorable moment for participants.
Furthermore, the digital lucky draw module enables real-time winner announcements. As the system selects the winners, their names or unique identifiers can be displayed in real-time on screens or projected onto a stage. This interactive announcement creates a sense of anticipation and involvement among attendees, generating excitement and engagement throughout the event.
The event management system also facilitates the recording of winners. Organizers can easily capture and store the details of the lucky draw winners within the system. This feature ensures efficient management and retrieval of winner information, making it easy for organizers to validate the winners and coordinate the distribution of prizes. For example, winners will just have to present their unique QR code at the redemption counter for prize redemption.
The collection of feedback and the provision of analytic reports are indeed essential highlights of The Blue Lobby. Our event software offers useful capabilities in this regard, enabling event organizers to gather valuable insights and make data-driven decisions for improving future events.
With our event software, organizers can design customized feedback forms that suit their specific needs. These forms allow attendees to provide valuable input on various aspects of the event, such as overall satisfaction, rating for each different session, specific session feedback, suggestions for improvement, and preferences for future events. The software provides user-friendly form builders with a wide range of field options, making it easy to create comprehensive and engaging feedback forms.
Once the feedback forms are distributed and completed by attendees, our event software collects and compiles the data in a centralized database. This allows organizers to efficiently analyze and interpret the feedback received, eventually assess the effectiveness of the event and make data-driven decisions for future enhancements.
Why do event organizers have to adopt event software? There are a few significant factors that benefit them. First of all, event management software can resolve the concern of complex and confusing pre-event preparation. Event software provides a comprehensive solution for event registration by offering customizable registration forms and seamless data import capabilities. By simplifying the registration process and enabling organizers to collect essential attendee information efficiently, our software empowers event organizers to streamline their operations, enhance attendee satisfaction, and gather valuable data for improved event planning and management.
Apart from that, inefficiency and time-wasting are critical threats to event organizers when comes to planning an event. However, by utilizing event software, it combines the capabilities of centralized response/ data collecting, a super-fast QR code check-in process and an efficient event tracking feature.
With these functions, event software simplifies data collection, which gathers important data and insights that contribute to the overall success and future improvements of their events more easily. In addition, the quick QR check-in grants attendees a convenient and expedited entry experience. With multiple check-in solutions supported, including smartphone scanning and specialized scanners, the software ensures flexibility and speed throughout the check-in process.
By leveraging this feature, event organizers can enhance attendee satisfaction, improve operational efficiency, and gain valuable attendance data for effective event management. Valuable event attendance tracking empowers organizers to make data-driven decisions, enhance the overall attendee experience, and maximize the success of their events by monitoring the statistics of event attendance.
The usage of The Blue Lobby as an event management system has become crucial for organizing successful events in the current dynamic and competitive event scene. These sophisticated technologies have transformed event planning and execution by providing a plethora of functions that reduce complicated and traditional procedures, improve attendees’ experiences, and optimize overall event management.
Event management systems provide organizers with complete solutions that cover all areas of event preparation, from registration, invitation blasting, and check-in to attendee interaction and analytics. At last, event management software has altered the event business. It is critical for event organizers who want to produce smooth, immersive, and compelling events to embrace technological innovations. Using these technologies, event organizers can enhance their events, resolve their distressed-on event attendance management, and gain a unique competitive advantage in the ever-changing event landscape.
Looking to create an event that leaves your audience engaged and entertained from start to finish? Dreamory Group is here to help.
We’re a team of dedicated professionals who are more than experienced hybrid events producers. We know that event technology is revolutionizing the industry, and we take it seriously.
WhatsApp / call: +60 12-432 1928
Email: yuheng@dreamorygroup.com
Dreamory Entertainment Group Sdn Bhd
(1400833-T)
51-2, Jalan BK 5a/2, Bandar Kinrara,
47180 Puchong, Selangor.
Yu Heng +6012 432 1928 (Event Technology Enquiry)
Amanda +6016 311 8454 (Vacancy Enquiry)
Copyright © 2024 Dreamory Entertainment Group Sdn. Bhd. (1400833-T). All rights reserved.
1. Introduction
We Dreamory Entertainment Group Sdn Bhd are a private limited company incorporated in Malaysia and are the owners and operators of the ‘TheBlueLobby. By using any of Our Websites or our mobile applications (for example Android, iPhone and iPad, Windows apps), You accept that you shall be bound by our current General Terms of Use (“Terms and Conditions”), our Privacy Policy and our Refund Policy (collectively “Our Website Conditions”).
Our Website Conditions sets out the terms between You and Us under which You may Use or Access Our Websites. Our Website Conditions apply to all Users of Our Websites.
You acknowledge and agree that TheBlueLobby may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at TheBlueLobby’s sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform TheBlueLobby when you stop using the Services. You acknowledge and agree that if TheBlueLobby disabled access to your account, you may be prevented from accessing the Services, your account details or any files or other materials which are contained in your account.
2. License and Access
2.1 License Grant: TheBlueLobby grants you a limited, non-exclusive, non-transferable, revocable license to use the Software and Services for the purpose of managing and enhancing events in accordance with these Terms.
2.2 User Account: To access certain features of the Software, we may (or may not need to) create an account for you, subject to your use case. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Use of Software and Services
3.1 Prohibited Activities: You agree not to engage in any of the following activities:
3.2 Content and Data: You retain ownership of any data or content you upload or generate through the Software. TheBlueLobby may use this data as described in our Privacy Policy.
3.3 You may use Our Websites no matter what age You are so long as You agree to and abide by Our Website Conditions
4. Payment mediums
All payments must be effected in the currency of Malaysia (MYR) unless otherwise agreed in writing between You and Us.
Payments may be made using the following payment mediums:
a. By Credit Card, Debit Card or Charge Card.
b. By E-wallet
c. By FPX payment
d. Such other methods may be agreed between You and us.
The Products shall only be delivered to You once We have received cleared payment of Our invoice.
Where payment has not been received by Us within fourteen days of the issue of Our Invoice, We reserve the right to cancel Your order without any recourse by You. We reserve all of Our legal rights in such an instance for any costs, expenses or charges incurred by Us which We shall have the right to recover against You for such cancelled orders.
5. Termination
TheBlueLobby reserves the right to terminate or suspend your access to the Software and Services at our discretion, without notice, for any reason, including violation of these Terms.
6. Intellectual Property
6.1 All Content included on Our Websites, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of TheBlueLobby, our affiliates or other relevant third parties. By continuing to use Our Websites you acknowledge that applicable Malaysia International intellectual property laws, the applicable laws of other countries or under international law or conventions protect such materials.
6.2 You shall not reproduce, copy, distribute, store or in any other fashion re-use material from Our Websites unless otherwise indicated on the Websites, or unless given express written permission to do so by Us.
7. Disclaimer
YOU HEREBY IRREVOCABLY ACKNOWLEDGE AND AGREE THAT:
TheBlueLobby makes no warranty or representation that Our Websites, or our Products and Services, shall meet Your requirements, that they will be of satisfactory quality, that they will be fit for a particular purpose/s, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, that it will be secure, and that all information provided will be accurate. We make no warranties or guarantees of any specific results from the use of Our Websites and of the Products and Services offered thereat.
TheBlueLobby is not responsible for any material created or submitted by Users of Our Websites. No material created by Users is endorsed or otherwise supported by TheBlueLobby. TheBlueLobby assumes no responsibility for any offence, loss or other harm resulting from material created or submitted by Users.
No part of Our Websites is intended to constitute professional opinion or advice and the content of Our Websites shall not be relied upon when making any decisions or taking any action of any kind.
The data and information on Our Websites are not designed with commercial purposes in mind. TheBlueLobby makes no representation or warranty that the content of Our Websites is suitable for use in commercial situations or that it constitutes accurate data and/or professional advice on which business or financial decisions can be based.
All Users are expressly warned that they secure and obtain the advice of professional persons [such as lawyers, accountants, and property surveyors or valuers] when making a decision as to whether to enter into a transaction relating to real property.
Whilst every effort has been made to ensure that all descriptions of Products and Services available from Our Websites correspond to the actual Products or Services available, TheBlueLobby is not responsible for any variations from these descriptions.
Whilst TheBlueLobby uses reasonable endeavours, on a best efforts basis, to ensure that Our Websites, and our Products and Services, are secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
Your Websites may contain links to other sites. Unless expressly otherwise stated, these Websites are not under the control of TheBlueLobby or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them by You or any third party. Including a link to another site on Our Websites does not imply any endorsement or promotion of the sites themselves, of those in control of them, or of the Products and Services provided or supplied by such third parties on their Websites.
9. Dealing With Third Party Suppliers of Products and Services
You agree that Your dealings with third-party sellers, Suppliers, licensors or Service Providers [collectively “third party suppliers”] found on or through Our Websites including payment and delivery for any Products or Services offered thereat, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such Third Party suppliers, and You hereby irrevocably agree that TheBlueLobby shall not be responsible or liable for any claims or disputes You may have with such third parties, no matter for what reasons or causes.
10. Third Party Rights
Nothing in our Website Conditions or Additional terms shall confer any rights upon any third party/parties. The agreement created by these Website conditions and/or Additional Terms is between You and TheBlueLobby, its subsidiaries or affiliates
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.
12. Changes to Terms
Dreamory reserves the right to update or modify these Terms without notice. It is your responsibility to review these Terms periodically for changes.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at assist@dreamorygroup.com
By using our Software and Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
This Privacy Policy sets out the terms between You and Us as to the use and access of Our Websites by You. This Privacy Policy applies to all Users of Our Websites.
INTRODUCTION
Protection of your Personal Data and takes the matter of protecting your privacy as a matter of paramount importance. This Privacy Policy sets forth how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 (“PDPA”).
WHAT PERSONAL DATA DO WE COLLECT?
The types of Personal Data that we collect directly from you or from third parties may include (but is not limited to) your name, address, contact details, credit/debit card number/s and expiry date, banking or financial information, residential or office address, billing address, and information relating to Products and Services that you often use on Our Websites.
HOW DO WE COLLECT YOUR PERSONAL DATA?
This Privacy Statement covers any Personal Data provided to us:
When you use any of Our Products or Services on Our Websites.
When you register, open an account, or sign up with Us, for transactions for Products or Services provided or supplied on any of Our Websites.
When you use or visit online sites operated by The Blue Lobby and its suppliers or contractors.
Under any other contractual agreement or arrangement Via a third party Products or Services Provider.
Some of the other ways we may collect Personal Data also include (but are not limited to):
Communications between You and Us via telephone, letter, fax, or email.
When you visit Our Website or one of our contractors’ websites.
When you contact us in person.
When we contact you in person.
When we collect information about you from trusted third parties who process Our transactions.
HOW DO WE COLLECT PERSONAL DATA FROM OUR WEBSITES?
WHAT DO WE USE YOUR PERSONAL DATA FOR?
We may use Your Personal Data for the following purposes (“Purpose”):
To process your Orders and transactions for Products or Services.
To process other transactions.
To send you promotions and information on Products, Services and activities.
To protect the safety and security of yourself and other Users.
To investigate and respond to claims or queries from You.
To comply with any legal or regulatory requirements.
TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
We will not disclose your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties who may be located within or outside Malaysia for the fulfilment of the Purposes described below:
Our Subsidiaries, Affiliate Partners, and trusted merchants and contractors work closely with us where necessary to: process your Orders; to provide you with Our Website’s Products or Services; or to process other required information.
Credit card verification providers, data warehouses and other third parties in order to process your commercial transactions.
Legal bodies as required by law, such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction compelling disclosure.
Customs, immigration or other regulatory authorities applicable to You.
WHAT IS THE DURATION THAT WE RETAIN YOUR PERSONAL DATA?
We do not retain your personal data longer than necessary for the fulfilment of the Purposes. However, relevant Personal Data may be retained subject to the conditions below:
As and when required under applicable legislation.
Where legal action has arisen and/or is pending.
We shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purposes herein described.
SECURITY
No data transmissions over the Internet can be guaranteed to be 100% safe, secure or error-free. Consequently, we cannot warrant the security of the information you provide to us. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. We use Secure Server Software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, this is not an ironclad 100 % foolproof protection. There is no absolute failsafe or failproof system whose security systems cannot be breached by third-party hackers or mischief makers. You hereby agree that We shall have no liability to you in the event of a breach of our security systems by a third-party hacker or mischief maker. If we learn of a security systems breach, we shall notify you of the same so that you can take appropriate protective steps to safeguard your critical data.
By using Our Websites, or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of Our Websites. We may post a notice on Our websites if a security breach occurs or may send an email to you at the email address you have provided to us.
NOTIFICATION OF CHANGES
Please note that this Privacy Policy may be amended from time to time to comply with applicable laws and regulations, and such variations may be applicable to you. Do revisit our Website from time to time to review our updates on our Privacy Statement.
INCORPORATION BY REFERENCE
This “Privacy Policy shall be read in conjunction with our “Terms and Conditions” and “Refund Policy” all of which shall be deemed to be incorporated herein by this reference.
At The Blue Lobby, our commitment is to consistently provide top-quality Products and Services that meet and exceed your expectations. We take pride in delivering fault-free and undamaged items. However, we understand that there may be exceptional circumstances that necessitate returns. Our Returns Policy, as outlined below, is designed to ensure clarity and fairness in such situations, in accordance with Malaysian standard laws.
Non-Refundable Tickets
Please note that all tickets sold by The Blue Lobby are considered non-refundable. We appreciate your understanding in this regard.
Refunds under Special Circumstances
The Blue Lobby will entertain refund requests only under the following specified circumstances:
Multiple Charges due to System Error: In the unlikely event that you have been charged multiple times for a single purchase due to a system error on our part, we will promptly investigate and process a refund for the excess charges. However, the initial purchase ticket will still be non-refundable.
Please contact our customer support team at assist@dreamorygroup.com to initiate the refund process in either of the above cases. We will require detailed information about your transaction for prompt resolution.
Event-Related Refunds
Please be aware that any refund requests or arrangements related to changes in promotional packages, ticket pricing, or event cancellations are the sole responsibility of the event organizer. The Blue Lobby will not be involved in these matters, and all inquiries and requests regarding such refunds should be directed to the organizer.
We are committed to complying with all applicable Malaysian laws and regulations governing refund policies and consumer rights. If you have any further questions or require clarification regarding our refund policy, please do not hesitate to contact us.
This policy is subject to periodic review and may be updated to align with any changes in Malaysian legal requirements or industry standards. Thank you for choosing The Blue Lobby for your entertainment needs.
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