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In today’s fast-paced world, event organizers face the daunting task of efficiently managing large-scale events. One area that poses challenges is attendance tracking, where traditional manual methods are often used. These methods, such as manual checklists in Excel, are prone to errors, time-consuming, and lack real-time visibility into attendee numbers. Manual attendance tracking increases the risk of inaccuracies in recording attendee data due to illegible, missing, or incomplete information, as well as human errors. This can lead to incorrect attendance counts and data discrepancies. Additionally, traditional methods may struggle to handle larger events or those with complex registration and check-in processes, resulting in long queues, delays, and frustrated attendees.
The event attendance system harnesses the transformative power of innovative technologies to revolutionize the way events are organized and enhance the overall attendee experience. The Blue Lobby is an event attendance software designed for event organizers, offering reliable event attendance systems and tracking capabilities, along with several significant benefits.
Compared to traditional non-digital techniques, a digital event attendance check-in system provides a simplified and efficient process. Attendees can simply submit their QR codes for rapid scanning and verification, eliminating the need for traditional tickets. This reduces wait times, and long lines, and provides accurate attendance statistics, enabling organizers to have up-to-date information for improved event management. Consequently, it ensures an efficient check-in experience, increasing participant satisfaction from the moment they arrive at the event, unlike non-digital methods.
Moreover, event attendance software provides real-time data and analytics to event organizers, empowering them to make data-driven decisions. Organizers can monitor attendance numbers, identify attendee groups, and optimize resource allocation accordingly. This leads to improved event logistics, better crowd management, and improved attendee satisfaction.
Lastly, event attendance tracking enables organizers to gather valuable insights into attendee behaviour and preferences. By analyzing attendance patterns and engagement levels, organizers can personalize future events, offer targeted experiences, and foster attendee engagement. Additionally, it helps enhance event security, ensures accurate headcounts in emergencies, and aids in optimizing event spaces to create a comfortable and safe environment for attendees.
The Blue Lobby enables organizers to efficiently create and manage event registrations. Attendees can easily register online by filling up an online registration form, providing organizers with crucial data for planning and managing resources like time and capital. This system also automates confirmation emails, reminders, and updates, ensuring attendees stay informed throughout the event lifecycle. The convenience and efficiency of online registration significantly reduce administrative tasks for organizers and simplify the registration process for attendees.
Digital check-in systems provide a multitude of benefits for both event organizers and attendees. Attendees can now check-in faster by scanning QR codes in the form of digital invitations sent via WhatsApp and email, reducing waiting times and enhancing the overall event experience. This not only improves attendee satisfaction but also frees up valuable time for organizers to focus on other critical aspects of event management.
Digital check-in systems in event attendance systems also allow organizers to minimize errors and discrepancies. Manual check-in processes often involve human errors, such as misplaced or lost attendee lists, resulting in confusion and frustration. With digital systems, the risk of errors is significantly reduced, ensuring smooth and accurate check-ins for attendees.
The event attendance system also makes on-site check-in easier and smoother, providing a contactless and hygienic event experience, especially in the context of public health concerns. Organizers can set up self-service kiosks check-in stations, enabling attendees to register or check-in quickly and efficiently. This minimizes wait times, eliminates paperwork, and delivers a more efficient service. Introducing self-check-in kiosks eliminates the need for physical contact between attendees and event staff during check-in, contributing to a safer environment for all attendees.
Additionally, the event attendance system offers another interesting way for the event crew to conduct a convenient and straightforward method of checking in. Which is the mobile scanning check-in. This feature provides the perfect solution for flexibility and mobility. For example, the event crew will just use their mobile phone to connect with the event attendance software to move around and scan the QR code of each individual attendee. With this mobile scanning check-in ensure more effective service interactions with attendees.
In short, key reasons for adopting The Blue Lobby with the event attendance systems:
Shorter wait times for participants due to a quicker and more effective check-in process.
Enhanced event check-in experience, such as the attendee no longer having to wait in a long queue will result in congestion and eventually improved opening event satisfaction.
Reduction of mistakes and discrepancies brought on by manual check-in procedures.
Improved event security by monitoring access control and identifying unauthorized people.
Offer different options for check-in method that can improve the efficiency and effectiveness of the process and attendee experience
PAP (Personalized Attendees Portal) is our event attendance software that provides a variety of options to enhance the event attendee experience. These powerful tools facilitate efficient event planning, enhance engagement, and improve communication between organizers and attendees.
Additionally, the event attendance software provides attendees with access to the event seating arrangements through the arrangement section. Attendees can visit their personalized portal and gain a detailed perspective of their event experience from the setup phase. They can easily obtain critical information such as their seat number and the floor layout of the event hall. For example, an attendee at a gala dinner event can check the seating pattern to identify their assigned seat and plan their movements within the space. Attendees can also explore the overall architecture of the event space, which provides a visual representation of the event setting.
Other than that, PAP is offering a comprehensive agenda component. With access to the event schedule and agenda, attendees can make informed decisions about which sessions, presentations, or activities they want to prioritize during the event. This level of control allows attendees to cater their experience based on their interests and objectives, ensuring they get the most value out of the event. This level of flexibility and choice empowers attendees, fostering a positive and engaging atmosphere throughout the event. In the end, it increases their excitement and familiarity with the venue before they arrive, making them feel more connected to the event.
Moreover, the event attendance software offers features such as live polling, Q&A sessions, and gamification elements. The event attendance software acts as a centralized platform that attendees can access through the attendee portal from The Blue Lobby event attendance software, to make real-time voting and questionnaire sessions throughout the event. This is because our event attendance software embedded the Slido platform into our system, which allows the engagement of the attendees with quizzes and live polls. Attendees no longer need to rely on printed materials for manual voting. Having everything readily available in one place saves time and allows attendees to engage in the interactive at their convenience during the event. Additionally, the interactive tools engage attendees, encourage participation, and create a more dynamic and highly involved event experience.
The event attendance system also incorporates an interesting digital lucky draw aspect, adding surprise and excitement for attendees. We will assist event organizers in displaying the lucky draw on the event LED screen. For example, attendees who have checked in at a charity gala can enter the lucky draw for a chance to win prizes. Event organizers can personalize the presentation by adjusting the number of boxes on the screen and choosing whether to draw all winners at once or one at a time. This creates a more engaging experience for attendees, and the addition of animated features adds an extra level of entertainment and anticipation.
To make a quick sum up of PAP, our event attendance system enhances the audience experience by providing a personalized gateway with features such as visibility of seat numbers and floor plans, agenda customization, third-party interactive engagement, and digital lucky draws. Attendees can confidently explore the event, connect with the information that interests them, involve in a remarkable engaging quiz and voting feature, and participate in digital lucky draw moments. These elements work together to create an unforgettable and engaging event experience, increasing attendee satisfaction and engagement with the event.
Event attendance tracking plays a vital role in ensuring the success of any event. With accurate and real-time attendance data, organizers can optimize event operations, enhance security, and provide a great experience for attendees. Event personnel read attendees’ QR codes as they check in at various access points, automatically registering their presence in the system. Event organizers can access a dashboard that displays the current attendance figure, giving them real-time insight into the number of individuals in attendance at the event. This event attendance tracking data helps event organizers make educated decisions on the fly.
Continuing with event attendance tracking, let’s consider a scenario where multiple halls are hosting various tracks and presentations simultaneously. Event attendance tracking systems can automatically record check-ins for each venue separately. When attendees scan their QR codes upon entering a certain hall, the system registers their presence and assigns them to the appropriate session. Event organizers can view the data to see how many attendees have checked in to each hall through event attendance tracking. This event attendance tracking data assists event organizers in understanding the popularity of particular sessions and making reliable decisions for future improvement of event planning. For example, if a specific area of the event venue is experiencing congestion, organizers can quickly identify the issue and redirect attendees to less crowded areas through event attendance tracking, ensuring a comfortable and enjoyable experience for everyone.
Event attendance tracking also enhances event security. By generating real-time reports and monitoring access control, organizers can identify unauthorized individuals and ensure a safe environment for attendees. In case of emergencies or evacuations, attendance tracking data can aid in accounting for all attendees and facilitating an efficient response.
Moreover, an automated lucky draw system is integrated with the event attendance tracking system of the event organizer. When winners are chosen, their names and award information are recorded in the system. To claim their rewards, recipients must go to a specified checkpoint where event officials will use QR codes to verify their identification and attendance status. The event attendance tracking monitors the redemption process to ensure that all winners receive their prizes. The integration of the attendance and lucky draw systems improves transparency and reduces mistakes and disagreements throughout the prize distribution process.
Furthermore, event attendance tracking systems enable organizers to gather valuable data on attendee behaviour and preferences. By analyzing attendance patterns, organizers can identify popular sessions, areas of interest, and engagement levels. This event attendance tracking data serves as a basis for future event planning, allowing organizers to tailor experiences to the specific preferences of their audience. For example, if a particular speaker or topic consistently attracts a high attendance rate through the checkpoint, organizers can allocate more time or resources to similar sessions in future events.
With The Blue Lobby’s event attendance tracking feature, event organizers can gain valuable insights. Event planners can improve future events by identifying the causes of low attendance by evaluating attendance data. This strategy improves the event’s organization, involvement, and enjoyment for both organizers and attendees, which leads to a successful event in all respects.
The digital revolution has had a profound impact on the event management industry, particularly in the realms of event attendance tracking, event attendance software, and digital check-in systems. These technologies have transformed the way events are organized, improving efficiency, accuracy, and attendee satisfaction.
Event organizers can now leverage The Blue Lobby, digital check-in systems to eliminate long queues and provide a seamless check-in experience for attendees. The integration of the event attendance system enables efficient registration, fluent communication, and robust attendance tracking capabilities. By harnessing the power of event attendance tracking, organizers can optimize resource allocation, enhance event security, and gain valuable insights into attendee behaviour.
As we continue to embrace digital transformation, the future of event management lies in harnessing the potential of event attendance systems and event attendance tracking. Emphasizing these three crucial elements empowers organizers to create unforgettable events, drive attendee engagement, and revolutionize the way we experience live gatherings. By embracing these technologies, event organizers can unlock new possibilities, improve efficiency, and deliver exceptional experiences for attendees.
Looking to create an event that leaves your audience engaged and entertained from start to finish? Dreamory Group is here to help.
We’re a team of dedicated professionals who are more than experienced hybrid events producers. We know that event technology is revolutionizing the industry, and we take it seriously.
WhatsApp / call: +60 12-432 1928
Email: yuheng@dreamorygroup.com
Dreamory Entertainment Group Sdn Bhd
(1400833-T)
51-2, Jalan BK 5a/2, Bandar Kinrara,
47180 Puchong, Selangor.
Yu Heng +6012 432 1928 (Event Technology Enquiry)
Amanda +6016 311 8454 (Vacancy Enquiry)
Copyright © 2024 Dreamory Entertainment Group Sdn. Bhd. (1400833-T). All rights reserved.
1. Introduction
We Dreamory Entertainment Group Sdn Bhd are a private limited company incorporated in Malaysia and are the owners and operators of the ‘TheBlueLobby. By using any of Our Websites or our mobile applications (for example Android, iPhone and iPad, Windows apps), You accept that you shall be bound by our current General Terms of Use (“Terms and Conditions”), our Privacy Policy and our Refund Policy (collectively “Our Website Conditions”).
Our Website Conditions sets out the terms between You and Us under which You may Use or Access Our Websites. Our Website Conditions apply to all Users of Our Websites.
You acknowledge and agree that TheBlueLobby may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at TheBlueLobby’s sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform TheBlueLobby when you stop using the Services. You acknowledge and agree that if TheBlueLobby disabled access to your account, you may be prevented from accessing the Services, your account details or any files or other materials which are contained in your account.
2. License and Access
2.1 License Grant: TheBlueLobby grants you a limited, non-exclusive, non-transferable, revocable license to use the Software and Services for the purpose of managing and enhancing events in accordance with these Terms.
2.2 User Account: To access certain features of the Software, we may (or may not need to) create an account for you, subject to your use case. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Use of Software and Services
3.1 Prohibited Activities: You agree not to engage in any of the following activities:
3.2 Content and Data: You retain ownership of any data or content you upload or generate through the Software. TheBlueLobby may use this data as described in our Privacy Policy.
3.3 You may use Our Websites no matter what age You are so long as You agree to and abide by Our Website Conditions
4. Payment mediums
All payments must be effected in the currency of Malaysia (MYR) unless otherwise agreed in writing between You and Us.
Payments may be made using the following payment mediums:
a. By Credit Card, Debit Card or Charge Card.
b. By E-wallet
c. By FPX payment
d. Such other methods may be agreed between You and us.
The Products shall only be delivered to You once We have received cleared payment of Our invoice.
Where payment has not been received by Us within fourteen days of the issue of Our Invoice, We reserve the right to cancel Your order without any recourse by You. We reserve all of Our legal rights in such an instance for any costs, expenses or charges incurred by Us which We shall have the right to recover against You for such cancelled orders.
5. Termination
TheBlueLobby reserves the right to terminate or suspend your access to the Software and Services at our discretion, without notice, for any reason, including violation of these Terms.
6. Intellectual Property
6.1 All Content included on Our Websites, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of TheBlueLobby, our affiliates or other relevant third parties. By continuing to use Our Websites you acknowledge that applicable Malaysia International intellectual property laws, the applicable laws of other countries or under international law or conventions protect such materials.
6.2 You shall not reproduce, copy, distribute, store or in any other fashion re-use material from Our Websites unless otherwise indicated on the Websites, or unless given express written permission to do so by Us.
7. Disclaimer
YOU HEREBY IRREVOCABLY ACKNOWLEDGE AND AGREE THAT:
TheBlueLobby makes no warranty or representation that Our Websites, or our Products and Services, shall meet Your requirements, that they will be of satisfactory quality, that they will be fit for a particular purpose/s, that it will not infringe the rights of third parties, that it will be compatible with all computer systems, that it will be secure, and that all information provided will be accurate. We make no warranties or guarantees of any specific results from the use of Our Websites and of the Products and Services offered thereat.
TheBlueLobby is not responsible for any material created or submitted by Users of Our Websites. No material created by Users is endorsed or otherwise supported by TheBlueLobby. TheBlueLobby assumes no responsibility for any offence, loss or other harm resulting from material created or submitted by Users.
No part of Our Websites is intended to constitute professional opinion or advice and the content of Our Websites shall not be relied upon when making any decisions or taking any action of any kind.
The data and information on Our Websites are not designed with commercial purposes in mind. TheBlueLobby makes no representation or warranty that the content of Our Websites is suitable for use in commercial situations or that it constitutes accurate data and/or professional advice on which business or financial decisions can be based.
All Users are expressly warned that they secure and obtain the advice of professional persons [such as lawyers, accountants, and property surveyors or valuers] when making a decision as to whether to enter into a transaction relating to real property.
Whilst every effort has been made to ensure that all descriptions of Products and Services available from Our Websites correspond to the actual Products or Services available, TheBlueLobby is not responsible for any variations from these descriptions.
Whilst TheBlueLobby uses reasonable endeavours, on a best efforts basis, to ensure that Our Websites, and our Products and Services, are secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
Your Websites may contain links to other sites. Unless expressly otherwise stated, these Websites are not under the control of TheBlueLobby or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them by You or any third party. Including a link to another site on Our Websites does not imply any endorsement or promotion of the sites themselves, of those in control of them, or of the Products and Services provided or supplied by such third parties on their Websites.
9. Dealing With Third Party Suppliers of Products and Services
You agree that Your dealings with third-party sellers, Suppliers, licensors or Service Providers [collectively “third party suppliers”] found on or through Our Websites including payment and delivery for any Products or Services offered thereat, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such Third Party suppliers, and You hereby irrevocably agree that TheBlueLobby shall not be responsible or liable for any claims or disputes You may have with such third parties, no matter for what reasons or causes.
10. Third Party Rights
Nothing in our Website Conditions or Additional terms shall confer any rights upon any third party/parties. The agreement created by these Website conditions and/or Additional Terms is between You and TheBlueLobby, its subsidiaries or affiliates
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.
12. Changes to Terms
Dreamory reserves the right to update or modify these Terms without notice. It is your responsibility to review these Terms periodically for changes.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at assist@dreamorygroup.com
By using our Software and Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
This Privacy Policy sets out the terms between You and Us as to the use and access of Our Websites by You. This Privacy Policy applies to all Users of Our Websites.
INTRODUCTION
Protection of your Personal Data and takes the matter of protecting your privacy as a matter of paramount importance. This Privacy Policy sets forth how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 (“PDPA”).
WHAT PERSONAL DATA DO WE COLLECT?
The types of Personal Data that we collect directly from you or from third parties may include (but is not limited to) your name, address, contact details, credit/debit card number/s and expiry date, banking or financial information, residential or office address, billing address, and information relating to Products and Services that you often use on Our Websites.
HOW DO WE COLLECT YOUR PERSONAL DATA?
This Privacy Statement covers any Personal Data provided to us:
When you use any of Our Products or Services on Our Websites.
When you register, open an account, or sign up with Us, for transactions for Products or Services provided or supplied on any of Our Websites.
When you use or visit online sites operated by The Blue Lobby and its suppliers or contractors.
Under any other contractual agreement or arrangement Via a third party Products or Services Provider.
Some of the other ways we may collect Personal Data also include (but are not limited to):
Communications between You and Us via telephone, letter, fax, or email.
When you visit Our Website or one of our contractors’ websites.
When you contact us in person.
When we contact you in person.
When we collect information about you from trusted third parties who process Our transactions.
HOW DO WE COLLECT PERSONAL DATA FROM OUR WEBSITES?
WHAT DO WE USE YOUR PERSONAL DATA FOR?
We may use Your Personal Data for the following purposes (“Purpose”):
To process your Orders and transactions for Products or Services.
To process other transactions.
To send you promotions and information on Products, Services and activities.
To protect the safety and security of yourself and other Users.
To investigate and respond to claims or queries from You.
To comply with any legal or regulatory requirements.
TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
We will not disclose your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties who may be located within or outside Malaysia for the fulfilment of the Purposes described below:
Our Subsidiaries, Affiliate Partners, and trusted merchants and contractors work closely with us where necessary to: process your Orders; to provide you with Our Website’s Products or Services; or to process other required information.
Credit card verification providers, data warehouses and other third parties in order to process your commercial transactions.
Legal bodies as required by law, such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction compelling disclosure.
Customs, immigration or other regulatory authorities applicable to You.
WHAT IS THE DURATION THAT WE RETAIN YOUR PERSONAL DATA?
We do not retain your personal data longer than necessary for the fulfilment of the Purposes. However, relevant Personal Data may be retained subject to the conditions below:
As and when required under applicable legislation.
Where legal action has arisen and/or is pending.
We shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purposes herein described.
SECURITY
No data transmissions over the Internet can be guaranteed to be 100% safe, secure or error-free. Consequently, we cannot warrant the security of the information you provide to us. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. We use Secure Server Software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, this is not an ironclad 100 % foolproof protection. There is no absolute failsafe or failproof system whose security systems cannot be breached by third-party hackers or mischief makers. You hereby agree that We shall have no liability to you in the event of a breach of our security systems by a third-party hacker or mischief maker. If we learn of a security systems breach, we shall notify you of the same so that you can take appropriate protective steps to safeguard your critical data.
By using Our Websites, or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of Our Websites. We may post a notice on Our websites if a security breach occurs or may send an email to you at the email address you have provided to us.
NOTIFICATION OF CHANGES
Please note that this Privacy Policy may be amended from time to time to comply with applicable laws and regulations, and such variations may be applicable to you. Do revisit our Website from time to time to review our updates on our Privacy Statement.
INCORPORATION BY REFERENCE
This “Privacy Policy shall be read in conjunction with our “Terms and Conditions” and “Refund Policy” all of which shall be deemed to be incorporated herein by this reference.
At The Blue Lobby, our commitment is to consistently provide top-quality Products and Services that meet and exceed your expectations. We take pride in delivering fault-free and undamaged items. However, we understand that there may be exceptional circumstances that necessitate returns. Our Returns Policy, as outlined below, is designed to ensure clarity and fairness in such situations, in accordance with Malaysian standard laws.
Non-Refundable Tickets
Please note that all tickets sold by The Blue Lobby are considered non-refundable. We appreciate your understanding in this regard.
Refunds under Special Circumstances
The Blue Lobby will entertain refund requests only under the following specified circumstances:
Multiple Charges due to System Error: In the unlikely event that you have been charged multiple times for a single purchase due to a system error on our part, we will promptly investigate and process a refund for the excess charges. However, the initial purchase ticket will still be non-refundable.
Please contact our customer support team at assist@dreamorygroup.com to initiate the refund process in either of the above cases. We will require detailed information about your transaction for prompt resolution.
Event-Related Refunds
Please be aware that any refund requests or arrangements related to changes in promotional packages, ticket pricing, or event cancellations are the sole responsibility of the event organizer. The Blue Lobby will not be involved in these matters, and all inquiries and requests regarding such refunds should be directed to the organizer.
We are committed to complying with all applicable Malaysian laws and regulations governing refund policies and consumer rights. If you have any further questions or require clarification regarding our refund policy, please do not hesitate to contact us.
This policy is subject to periodic review and may be updated to align with any changes in Malaysian legal requirements or industry standards. Thank you for choosing The Blue Lobby for your entertainment needs.
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